About Altizon
Altizon develops Digital Factory SaaS solutions for global manufacturing leaders in the Food & Beverage and Automotive industries. Our Industrial IoT (IIoT) platform processes high-volume industrial data to deliver real-time production insights, predictive maintenance, and AI-driven quality intelligence.
We are seeking a Senior Software Engineer (Full Stack) to design and build scalable web applications that solve complex industrial problems.
CSE ensures high-availability for our global customers through a standard Monday–Saturday coverage model.
To maintain our commitment to excellence, you will participate in a Sunday on-call rotation (approximately once per month) to handle urgent escalations.
Role Overview As a Customer Success Engineer at Altizon, you are the Technical Custodian of the Digital Factory. You don’t just solve tickets; you architect reliability for the next generation of industrial intelligence. You will bridge the gap between complex shop-floor data (PLCs, SCADA) and our high-scale cloud platform, ensuring that our Digital Factory (DFX) remains the “single source of truth” for our global customers. You will dive deep into a stack powered by Ruby on Rails, MongoDB, React, and Java, leveraging AI-augmented tools like Cursor and GitHub Copilot to accelerate troubleshooting and root-cause analysis. You’ll gain elite exposure to the entire data pipeline—from Edge Gateways to Azure/AWS Cloud—ensuring mission-critical data flows seamlessly. You are the face of Altizon post-go-live, using customer empathy and technical precision to transform complex blockers into sustained platform confidence.